Hotline - direct contact to service support

Regardless if it's about ordering spare parts, operating materials, planning a service deployment or asking for immediate assistance in the event of unplanned downtimes, our service hotline, staffed with experienced professionals and competent service engineers, will provide you with prompt and reliable advice anywhere in the world. We would be glad to assist you by telephone or via remote service to ensure that your system quickly resumes operation as usual.

You can reach us by calling +86 512 3685 3812 or writing to This email address is being protected from spambots. You need JavaScript enabled to view it.

Our hotline is available 09:00 a.m. – 05:00 p.m.